Terms of service

CARRY THINGS.COM Terms of Service

Last updated: December 12, 2024

Welcome to CARRY THINGS (the "Website").

The Website is provided by MrM Inc. ("we", "us" or "the Company") as a service to our fans and customers. Please read these Terms of Service (the "Terms") carefully. The Terms set out the conditions governing your use of the Website.

By using the Website, you are deemed to have agreed to comply with and be bound by the Terms. We reserve the right to change or modify the Terms without notice, so please review the Terms from time to time when using the Website. If you do not agree to the Terms, please refrain from using the Website.

Please note that the scope of the Terms also includes the following:

  • Refund Policy

  • Shipping Policy

  • Contact Information

  • Legal Notice (Act on Specified Commercial Transactions)

  • Privacy Policy

Shopping Guide

Payment methods

  • Shop Pay

    • Credit card

      • VISA, MASTER, JCB, AMERICAN EXPRESS, DINERS
        * We accept only credit cards in the name of the person placing the order.

  • Payment methods planned for the future

    • Google Pay

    • Apple Pay

    • Paypal

    • Rakuten Pay

    • PayPay

・Cash on delivery is not available.

Points

A points program is currently under development. Please wait a little longer.

Please look forward to future announcements.

Displayed prices

We take every care to display accurate product information. In the unlikely event that we discover after payment that a product's price was displayed incorrectly on the site, we will contact you and either process payment at the correct price or cancel the order.

Shopping cart

Placing an item in your cart does not reserve stock. Please note that stock is reserved only when checkout is completed.

If other orders are completed between the time you add an item to your cart and the time you complete checkout, the item may sell out depending on timing.

Purchase limits

We may limit the purchase quantity of certain products, such as limited-edition items.

This is clearly stated in the product information on the product page of the items concerned.

Please also note that for such products, we may cancel payments that fall under the following:

  • Orders from multiple accounts believed to belong to the same person (e.g. payments registered with identical or similar names or addresses, or unused phone numbers)

  • Orders believed to have been placed using bots

We provide no guarantee and bear no liability for any damage, loss or disadvantage arising from the cancellation of an order.

Order cancellations and changes

We do not accept cancellations or changes after checkout (payment completed).

We manage our inventory with great care, but if for unavoidable reasons we are unable to secure stock of an ordered item, we may cancel the order.

Cooling-off

Because the Website is a mail-order service accessed at the customer's initiative, please note that Japan's cooling-off system does not apply.

Restrictions on use

We may restrict use of the Website for customers with a marked history of refusing delivery, prolonged absence or cancellations.

Delivery notes

We do not issue or enclose delivery notes.
Please check the delivery details in the email we send you after your order is completed.

Transactions on the Website

We reserve the right to refuse any order you place. We may also, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed using the same customer account, the same credit card, or the same billing and/or shipping address.
If we change or cancel an order, we will notify you via the email address or billing address/phone number provided at the time of the order.

Right to modify the site

We reserve the right, at our sole discretion and with or without notice, to change, suspend or discontinue the site or any service, content, feature or product offered through it. We also reserve the right to impose fees for use of the site, to change or waive such fees, and to offer special opportunities or benefits to some or all users. We accept no liability to users or third parties for any consequences of such changes, suspensions or discontinuations.

Site content

Unless otherwise noted, the Website and all features and materials on it (including text, images, illustrations, designs, icons, photographs, video clips and other content) are owned, controlled or licensed by CARRY THINGS ("we" or "us"). Other trademarks appearing on the Website are likewise protected as trademarks of us and/or our affiliates.

CARRY THINGS welcomes your opinions and comments about our products and services. However, it is our policy not to accept or consider creative ideas, suggestions, plans or other materials except where we have specifically requested them. This policy is intended to prevent misunderstandings and disputes that could arise if projects developed by CARRY THINGS employees or agents were considered similar to creative works submitted by users. We therefore ask that you refrain from sending us creative ideas or suggestions relating to our business.

In the event that you do send us creative ideas, suggestions, customer reviews, photographs, plans or the like ("Comments") online, by email, by post or otherwise, you are deemed to have agreed to the following:

• CARRY THINGS may freely edit, copy, publish, distribute, translate and otherwise use the submitted Comments without restriction.

• CARRY THINGS is under no obligation to

1. keep the Comments confidential;

2. pay compensation for the Comments; or

3. respond to the Comments.

CARRY THINGS has the right, but not the obligation, to monitor submitted Comments and to edit or remove them as necessary.

You warrant and agree that any Comments you post will not infringe any rights of third parties, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further warrant that the Comments will not contain defamatory, unlawful, abusive or obscene material, and will not contain computer viruses or other malware that could affect the operation of the site.

You may not use a false email address, impersonate another person, or otherwise mislead CARRY THINGS or third parties as to the origin of any Comments. You are solely responsible for the content and accuracy of any Comments you post.

CARRY THINGS accepts no responsibility and assumes no liability for any Comments posted by you or any third party.

Personal information submitted through the Website

Personal information submitted through the Website is handled in accordance with our Privacy Policy. The Privacy Policy can be viewed via the "Privacy Policy" link in the footer of the Website. The terms of the Privacy Policy are incorporated into and apply under these Terms.

Errors, inaccuracies and omissions

Information on the Website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers and availability. We reserve the right to correct any such inaccuracies, to change or update information, and to cancel orders where necessary, without prior notice (including after you have submitted an order).

Colors and styles

We strive to display the colors and styles of products on the Website as accurately as possible. However, we cannot guarantee that the colors and styles shown on your computer monitor or device will exactly match the actual products.

Indemnification

You agree to defend, indemnify and hold CARRY THINGS harmless from any claims, damages, costs and expenses (including attorneys' fees) arising from your use of the Website or your breach of any representation, warranty or other provision of these Terms.

Dispute resolution and agreement to arbitrate

To save the cost and time of resolving any legal dispute that may arise, you and CARRY THINGS agree to resolve disputes in the following manner.

Informal dispute resolution

Recognizing that legal disputes involve not only financial cost but also considerable time and effort, you and CARRY THINGS agree to the following dispute resolution procedure.

In the event of any controversy, claim, action, dispute or proceeding arising out of or relating to a transaction on the Website, or the breach, enforcement, interpretation or validity of these Terms or any part of them (a "Dispute"),

the parties shall first consult with each other and attempt to resolve the Dispute informally to the extent possible. The party asserting the Dispute shall notify the other party in writing (by first-class or registered mail) of the facts and circumstances of the Dispute (including relevant materials), and the party receiving the notice shall respond or propose a resolution in good faith within 30 days.

(1) Notices to CARRY THINGS shall be sent to Banshō Building 3F, 1-9-10 Jinnan, Shibuya-ku, Tokyo 150-0041, Japan; or

(2) Notices to you shall be sent to the billing address you last used, or to the billing and/or shipping address in your online profile.

You and CARRY THINGS agree that this dispute resolution procedure is a condition that must be satisfied before initiating arbitration or filing a claim against the other party.

Agreement to arbitrate

If a Dispute cannot be resolved through the informal dispute resolution procedure above, it shall be resolved by binding individual arbitration. You waive the right to bring an action in court to assert or defend your rights under these Terms and agree to resolution by arbitration. You and CARRY THINGS further agree to expressly delegate to the arbitrator the authority to determine the arbitrability of all Disputes, including the scope, applicability, validity and enforceability of this arbitration provision.

To initiate arbitration, send a letter requesting arbitration to:

Banshō Building 3F, 1-9-10 Jinnan, Shibuya-ku, Tokyo 150-0041, Japan
MrM Inc.

You agree that the arbitration shall be conducted under the laws of Japan as the governing law.

As an alternative to arbitration, you or CARRY THINGS may bring an individual claim in the Tokyo District Court, subject to applicable jurisdictional and monetary limits, provided that the Dispute is brought and maintained as an individual claim.

All arbitration shall be conducted on an individual basis. The arbitrator shall have the authority to resolve the Dispute with remedies equivalent to those available in court, but such remedies shall be limited to you individually and shall not affect other customers.

You and CARRY THINGS agree that in arbitration, each may bring claims against the other only in an individual capacity. On the basis of this agreement, you and CARRY THINGS waive the following rights:

• the right to a jury trial;

• the right to bring or participate in a class action or class arbitration (as plaintiff or class member);

• the right to bring or participate in a joint or consolidated action or joint or consolidated arbitration.

If a court determines that the limitations in this section cannot be applied to a particular cause of action, that cause of action (and only that cause of action) shall be heard in court and severed from the arbitration proceedings.

This agreement to arbitrate shall be interpreted, applied and enforced under the laws of Japan. The provisions of this agreement to arbitrate shall survive termination of these Terms and your cessation of use of the Website.

Except as provided above, if any part of this agreement to arbitrate is found invalid or unenforceable, the validity and applicability of the remaining parts shall not be affected.

Termination and survival of the Terms

This agreement to arbitrate survives termination of these Terms. These Terms remain in effect until terminated by either you or CARRY THINGS. You may terminate these Terms at any time. CARRY THINGS, at its sole discretion, has the right to terminate these Terms without prior notice and to restrict or refuse your access to the Website if it determines that you have violated any term or provision of these Terms.

The obligations and liabilities of the parties incurred prior to the termination date shall survive termination of the Terms for all purposes.

Governing law and severability

This agreement shall be governed by and construed in accordance with the laws of Japan, without regard to choice-of-law principles. A waiver of any provision of this agreement shall not be construed as a waiver of any other provision or of CARRY THINGS's right to require strict compliance with each provision.

If any provision of this agreement is found invalid or unenforceable, that provision shall be deemed severable and all other provisions shall remain in full force and effect.

This agreement constitutes the entire and final agreement between CARRY THINGS and you regarding your use of the Website.